Once we’ve received your return we’ll send over an email ✉

UK: If you've not yet received an email from us, you can track the progress of your return by tracking it on the link provided in the email we sent you when you registered your return. You can also track it on the courier website using your return tracking number (also found in your return email).

INTERNATIONAL: If you've not yet received an email from us, you can track the progress of your return here

If you've not returned through our website, please refer to the tracking number provided by the courier when you posted your return.

Once we receive your return, we take up to 7 working days to process your refund.

If your order was delivered to us more than 7 days ago and you've not heard anything, please get in touch by simply clicking the 💬 icon which can be located at the bottom corner of the page.

Polly the bot will be more than happy to assist you with your return.