Unfortunately, unless you choose UK Next Day delivery, our delivery times are only estimates and cannot be guaranteed, but we have found them to be accurate in the majority of orders.
The only shipping option that we can guarantee a delivery date for is UK Next Day delivery. This is due to a variety of factors including Covid-19 delays, Brexit, and force majeure events such as weather disruption.
If your order has still not arrived on or before the expected delivery date provided at checkout, and in your order confirmation email, then please track your order using the link provided in your shipping confirmation email.
If tracking has not updated for 5+ days, please get in touch - simply click the 💬 icon which can be located at the bottom corner of the page.
Polly the bot will be more than happy to assist you with your query, big or small.