Problem with an Order
- Can I make changes to an order?
- How do I cancel my order?
- What do I do if my parcel is damaged?
- I haven’t received an order confirmation / Has my order gone through?
- What do I do if my item becomes damaged after wear?
- What do I do if I forgot to apply student discount to an order?
- What do I do if my item has arrived damaged / faulty?
- The promotion did not apply to my purchase?
- What do I do if I am missing an item?
- Can I amend an address after the transaction is complete?
- What do I do if I have received the wrong item in my parcel?
- Why has an order been cancelled?
- How do I find my order number / reference number?