Once you’ve entered your date of birth in your account, we’ll email you your birthday treat 14 days before your special day.

Birthday discount codes are available for Silver, Gold, and Platinum members.

Bronze members will also receive a birthday discount, but it is subject to a minimum spend of £100.

When will I receive my birthday discount?

• If you entered your date of birth more than 15 days ago, you’ll receive your birthday discount 14 days before your birthday.
• If you entered your date of birth within 14 days of your birthday, you’ll receive your discount on your birthday.

Need help?

If you haven’t received your birthday discount, please get in touch by clicking the speech icon located at the bottom left corner of the page. Our virtual assistant will be more than happy to assist you!

To help us resolve your query quickly, please have your tier, date of birth, and email address ready.