Your Oh Polly Rewards subscription will renew after 12 months from the date you entered a tier. After 12 months of being in your current tier, your points will reset. Don’t worry though – we’ll let you know when it's due to renew, so you can spend any points you have left. You can also track this on your account.

If you've earned enough points, when your subscription is due to renew, you'll stay in the same tier. If you've not earned enough points, you'll drop down to the tier below. If you've not earned any points, you'll reset to Bronze.