Before reaching out to customer service, you can easily check if an item is coming back yourself. If a restock is planned, the estimated restock date will be displayed directly on the product page right underneath the "Out of Stock - Notify Me" button.
You can also instantly browse and secure all of our upcoming items available for pre-order right here: Oh Polly Pre-Orders.
Looking for a recently launched item?
If the item you want is from a brand new collection that recently launched, don't panic if your size sold out! We know how fast these go, so our most popular new styles are typically restocked within a few weeks.
Because these restocks drop quickly, the best thing you can do is sign up for an email alert using the steps below so you can grab it the second it lands back at the warehouse.
How to sign up for restock notifications:
If no restock date is listed yet, the fastest way to know when it drops is to set up an automated alert. Our support team sees the same stock info you do, so setting an alert ensures you are notified the exact second it goes live!
- Log in or create an account.
- Go to the item you want.
- Click on your out-of-stock size and colour.
- Click the "OUT OF STOCK - NOTIFY ME" button and enter your email address.
- As soon as the item hits the warehouse, we will send an email straight to your inbox!
Note: Items in our Outlet category are final sale and are highly unlikely to be restocked.
If your item is completely gone, we add stunning new styles weekly. Keep an eye on our New In category for the latest drops!