Our system can only take the amount that is confirmed by yourself at checkout, so please ensure you have checked out in the correct currency.

If your confirmation email and bank statement don't match, please do not hesitate to contact us by simply clicking the 💬 icon which can be located at the bottom corner of the page.

In your message, please provide us with the following details: 

- Order number

- Your full name and email address

- Shipping address 

Our virtual assistant will be more than happy to assist you with your query, big or small.

Apologies for any alarm caused.