Points earned through orders or referrals will be ‘Pending’ on your account and will be available to redeem after 30 days from the date of purchase / referral.

Points earned from any other activities will be available to redeem immediately.

We hold your points pending in case you decide to make a return, so that your live (redeemable) points aren’t affected. If you return anything from your order, points will be deducted for those item(s).