We are so sorry to hear you're having trouble with our app.

We are available 24/7 to help get this fixed. Please reach out to us by clicking the 💬 icon in the bottom corner of the page.

To help our technical team resolve the issue as quickly as possible, please share:

• Device & OS details (e.g., iPhone 15 on iOS 18, Samsung Galaxy S24 on Android 14)
• App version (if known)
• Screenshots or screen recordings of any error messages or glitches
• A brief description of what happens when the issue occurs

Our virtual assistant will guide you through reporting these details. In the meantime, we recommend shopping directly on our website so you don't miss out on your favourite styles.