Need to update your email address? Because this cannot be done self service online, you will need to contact our support team to make this change.
Whether you are updating your overall account or changing the email on a specific order, our team must handle it directly to keep your account secure.
What You Need to Do
Gather your details: Make sure you have your full name, your current account email, and the new email address you want to use.
Contact us: Reach out to our support team via chat. If your request is order specific, please include your order number.
Verify your identity: Follow the security prompts provided by our agent to confirm your identity.
Lost access to your old email? Don't worry, our team can still help you update your account manually. We may just need to ask a few extra security questions to verify it’s you.