As soon as you have completed your order, you’ll receive a confirmation email with your order details. Our team will then be working extremely quickly to get this order picked and packed and sent out to you.

Once this has been dispatched, you’ll receive an email notifying you of this (within 24 hours) with a 'VIEW AND TRACK YOUR ORDER' button included.

If you click this link, you'll be taken to a page where you'll find your tracking number and courier. You can then use this tracking number on the courier's website for accurate updates! You are also able to track your order within the account section. 

Your tracking will continue to update as your parcel makes its way to you

Please note it can take 24-48 hours for tracking information to become available after purchase.

Having some trouble tracking your order? Please get in touch by simply clicking the icon which can be located at the bottom left corner of the page. Make sure to have your details at the ready!

Polly the bot will be more than happy to assist you!

🚛 EVRi delivering your parcel? 🚛

Evri My Places will allow you to manage your delivery and set delivery preferences. You can:

• Set home address
• Set safe place
• Set preferred / non preferred neighbour
• Set map pin

Sign up to Evri My Places here and don't forget to download their app to receive tracking updates through your notifications! Please note this is only available for UK customers.