No - we kindly ask customers to return each order separately, so you don’t experience any issues receiving your full and correct refund. If items from separate orders are returned together in one parcel, we’ll only be able to identify one order.

If you're returning separate orders in the same parcel may also affect your exchange or store credit if you have opted for those return methods.

UK & INTERNATIONAL CUSTOMERS: 

You can now return your parcel here.

US CUSTOMERS:

You can now return your parcel here.

AUSTRALIAN & NEW ZEALAND CUSTOMERS: 

You can now return your parcel here.

If you have any concerns or need to make changes to your return request, please get in touch by simply clicking the 💬 icon which can be found at the bottom left corner of the page. Make sure to have your details at the ready!

Polly the bot will be more than happy to assist you with your query or direct you to an agent.