Delivery & Returns
- What is an Instant Exchange?
- Can I return for store credit?
- Can I choose for my parcel to be left in a safe place?
- What is your returns policy? (UK customers)
- How long does delivery take?
- How do I return my parcel? (UK)
- Do Oh Polly offer free UK shipping?
- Can I check the progress of my return?
- What do I do if I haven't received my order and tracking hasn't updated for a while?
- Can I return separate orders in one parcel?
- Do you offer exchanges? (UK)
- Why has my parcel returned to sender?
- Do you offer a Click+Collect service?
- Where do I drop off my return? (International customers)
- Where do I drop off my return? (UK customers)
- When will by return be processed? (International customers)
- Do you offer exchanges? (International)
- What is your returns policy? (International customers)
- How do I return my parcel? (US customers)
- Are delivery fees refundable?
- Do returns affect my points?
- How do I get my free Unlimited Next Day delivery on Oh Polly rewards?
- How is EVRi Click & Collect low impact?
- Can I check the capacity for an InPost locker before returning my items?
- USPS - I can't track my order / USPS haven't received my parcel
- My returns QR code / label isn't scanning
- How do I track my order?
- Return Fees
- Does Oh Polly offer Unlimited Next Day Delivery?
- I need to cancel / change my return