Once we’ve received your return we’ll send over an email confirming this ✉

If you've not returned through our website, please refer to the tracking number provided by the courier when you posted your return.

Once we receive your return we will aim to process this within 6 days (UK) / 25 days (International) providing there are no issues with the return.

If your order was delivered to us longer than the timeframes specified above and you've not heard anything, please get in touch by simply clicking the 💬 icon which can be located at the bottom corner of the page.

Polly the bot will be more than happy to assist you with your return.