No, delivery times are estimates only and cannot be guaranteed. While they are usually accurate, they can be affected by busy shopping seasons (like Black Friday and Christmas), bad weather, or courier delays.
If you need an item for a special event (like a birthday or formal), we highly recommend ordering as early as possible and choosing Express shipping at checkout if available.
Can my order arrive earlier than the estimate?
Sometimes, yes! If stock is ready and processing goes quickly, your order might arrive early. However, we cannot promise or guarantee it will arrive before the date shown at checkout.
Please note: Once your order has been dispatched (shipped), we cannot change the delivery speed.
What to do if your order is late or urgent
If you haven't ordered yet: Check the available shipping speeds at checkout to see if a faster option is available.
If your order is late: If your order hasn’t arrived by the expected delivery date shown at checkout, or in your confirmation email, we'd advise tracking your order using the link in your shipping confirmation email.
No tracking updates for 5+ days? Click the 💬 chat icon at the bottom corner of the page. Our Virtual Assistant can look into it for you.
For all delivery timeframes, please check out our delivery information page.
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