As part of our ongoing sustainability efforts we provide paperless returns!

This means you'll no longer receive a returns form inside your Oh Polly parcel. Our returns portal will provide all the information needed to make a return.

UK & INTERNATIONAL CUSTOMERS: 
You can now return your parcel here.

US CUSTOMERS:

You can now return your parcel here.

AUSTRALIAN & NEW ZEALAND CUSTOMERS:

You can now return your parcel here.

We'll send you an email at each step. You can also track your return using your return tracking number.

We aim to process returns within 6 days (UK) / 25 days (International) of them arriving back to us. If this time has passed, please get in touch.