We don't offer free returns! However, we offer subsided returns to a number of countries 🌎
Here is a list of our return charges through our returns portal:
|UNITED KINGDOM||GBP 1.99*|
|NEW ZEALAND||NZD 20.00|
|CZECH REPUBLIC||EUR 15.40|
*£1.99 will be deducted from your refund total once it's processed.
A fee of £1.99 will be deducted for each return made, so please be mindful of how many returns you wish to make. It's beneficial to yourself and the environment to make as little returns as possible.
If you return multiple items together in one parcel from the same order, this costs a total of £1.99. However, if you decide to make separate returns, you will be charged £1.99 for every returned parcel.
If your country isn't listed, then you'll be asked to return through "self post". You'll be required to return through a courier of your choice.
We always recommend returning your order through our returns portal as this means we can track your return every step of the way. We cannot be held liable for any items that fail to reach us. Please keep hold of the receipt!
Tracking information is available for all returns registered through our return portal.
UK RETURNS: Register your return here
INTERNATIONAL RETURNS: Register your return here