If you are waiting to hear back from us, we are incredibly sorry for the delay. We pride ourselves on getting back to you quickly, but we are currently experiencing a technical issue that might be blocking our replies from reaching you.

What’s happening?

We were recently notified of an outbound email delivery issue affecting our system starting on July 9th.

While our team is actively replying to every single message we receive, this system glitch is preventing some of our outgoing emails from successfully landing in your inbox.

What should I do if I’ve been waiting for more than 24 hours?

If you sent us a message and haven’t seen a response in over 24 hours, please do not worry, we have not ignored you!

To make sure we can connect and resolve your issue right away, please reach out to our team directly on our official social media channels. Our team is fully staffed and ready to help you there:

• Instagram: https://www.instagram.com/ohpolly

• Facebook: https://www.facebook.com/ohpollyfashion

• X (formerly Twitter): https://x.com/ohpolly

When will this be fixed?

Our engineering team is working on a fix as our absolute top priority to get our email delivery back to 100%. We will update this page as soon as the issue is fully resolved.

Thank you so much for your patience, understanding, and support while we get this sorted out!