You are more than welcome to return your item unless the product description states it is non returnable (this applies to face masks, thongs and socks).

Orders must be returned to us within 30 days (UK), or 40 days (International) of delivery. 

Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition - unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached.

Please note: If your item has an Oh Polly pink ribbon attached, your item is non-returnable once it has been removed.

Returned items are eligible for a refund only - we do not offer exchanges.

We aim to process all returns within 10 working days of delivery to us. The refund will be processed back to your original method of payment. You can track the progress of your return here. We'll email you once we've received your return and processed your refund.

For more help on how to return your item, please click Here. 

You can begin the return process by clicking Here.