Due to the ongoing Canada Post strike, there may be delays in processing returns. We recommend the following options for returning your order:
- Return at one of Canada Post's retail franchises (generally found in drug stores and grocery stores).
Return directly to one of the two addresses listed below:
Address 1:
Head Office
970 Verbena Road
Mississauga, ON, L5T1T6
Address 2:
2971 Viking Way
Units 101 & 102
Richmond, BC, V6V1Y1
You can still use the return label we provide for your order, when returning at one of these locations.
Please note, although these locations will accept your return, there may be a delay before it is processed.
If you are unable to return your package to any of the recommended locations, please hold onto your return until the strike has ended and we will extend your return timeframe.