General
Delivery & Returns
- How do I track my order?
- What is your returns policy?
- How long does delivery take? (UK and international)
- How do I return my parcel (UK)
- Do Oh Polly offer free UK shipping?
- Can I check the progress of my return?
Products & Sizing
- Do you have a size guide?
- When do you restock?
- How do I care for my item?
- I've been notified of a restock, but the item is still out of stock?
- Which size should I purchase?
- I have seen something advertised but can’t find it on your site?
Problem with an Order
- Can I make changes to an order?
- How do I cancel my order?
- What is Order Protection and how does it work? (US)
- What do I do if my parcel is damaged?
- I haven’t received an order confirmation / Has my order gone through?
- What do I do if my item becomes damaged after wear?
Technical Issues
Payment
- How does Klarna work?
- Who do I contact if my card has been used fraudulently?
- How does Afterpay work?
- Why has my card declined?
- The price has changed since I ordered?
- I have been charged more than once?
Other
- How do I create an account?
- How do I get in contact with a human?
- Do you have any job vacancies?
- Do you offer wholesale?
- Can I promote your brand?
- How often do you run sales?